Care & Support Worker

Metropolitan Thames Valley; Folly Gate; On-site; GBP 20,000 - 25,000; Full time

Job summary

A registered care provider is seeking a Care and Support Worker to join their team in Folly Gate. The role involves providing person-centred care and support to residents with learning disabilities, promoting independence, and participating in daily documentation. No specific experience is required, but a caring nature and a willingness to learn are essential. This position includes a shift rota covering weekends and bank holidays, with benefits such as 28 days annual leave and enhanced pension contributions.

Benefits

28 days annual leave plus 8 bank holidays

Enhanced pension with matched contributions

Life assurance cover 3× salary

Cycle2work scheme

Extensive training opportunities

Employee Assistance Programme

Qualifications

• No specific experience required; must demonstrate a caring and approachable attitude.
• Ready to participate in community activities and maintain a flexible schedule.

Responsibilities

• Provide person-centred care and support for residents with learning disabilities.
• Assist residents in achieving their aspirations and promote independence.
• Maintain daily records and update care plans.
• Liaise with external agencies on customers' behalf.

Skills

Caring attitude

Empathy

Good listening

Supportive nature

Willingness to learn

Flexibility

Job description

We are looking to recruit a care and support worker to work in our CQC registered residential home for adults with Learning Disabilities. The post is for 37.5 hours per week on a shift rota which includes weekends and bank holidays. The position is to provide care and support using a person-centred approach in all aspects of the individual customer's needs, including personal care while ensuring privacy, dignity and respect are always maintained. You will empower and promote independence while motivating and supporting with setting objectives to enable the customer to reach their full potential and achieving their aspirations. You will be required to complete accurate and concise daily records, update care plans and risk assessments for the individual customers. You will be required to be a keyworker to named customers. Advocate and liaise with outside agencies on the customers' behalf as and when necessary. Successful candidates will be referred for an enhanced DBS.

Responsibilities

• Provide person-centred care and support for residents with learning disabilities.
• Offer personal care while upholding privacy, dignity and respect.
• Assist residents in achieving their aspirations and promote independence.
• Maintain accurate and concise daily records and update care plans and risk assessments.
• Act as key worker for named customers.
• Advocate and liaise with external agencies on behalf of customers.
• Participate in in‑house and community activities, escorting residents to healthcare appointments and social outings.
• Work a shift rota that includes weekends and bank holidays.
• Partake in DBS checks for enhanced safety compliance.

Qualifications & Skills

• No specific experience required; a willingness to learn.
• Demonstrate a caring, approachable and empathetic attitude.
• Enjoy engaging in a light-hearted, supportive environment.
• Be a good listener, reassuring and supportive when needed.
• Ready to participate in both residential and community activities.
• Willingness and ability to maintain a flexible schedule, including weekends and bank holidays.

Benefits

• 28 days annual leave plus 8 bank holidays (pro‑rated for part‑time).
• 2 volunteering days per year.
• One additional 'Beliefs Day' off per year.
• Enhanced pension with matched contributions up to 9%.
• Option to buy or sell up to 5 days of annual leave per year.
• Life assurance cover 3× your salary.
• Cycle2work scheme.
• Health cash plan scheme for daily healthcare needs.
• Tenancy deposit – interest‑free loan assistance.
• Extensive learning and training opportunities via the Wisebox platform.
• Colleague virtual social platform for organisational activity updates.
• Career progression support, including mentoring, coaching, apprenticeships and career planning.
• Employee Assistance Programme for colleague well‑being.