Care Pathway Navigator – NHS Admin Lead

NHS Professionals; Reading; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive pay rates

24/7 support from NHSP

Multi locational work across Trusts

My Bank shifts portal access

Ad hoc and longer-term placements

Training and development opportunities

Holiday allowance per shift

Stakeholder pension scheme

Job summary

NHS Professionals seeks a Patient Pathway Coordinator in Reading to manage the patient journey from referral to discharge within a multi-disciplinary team. You will supervise the PPC team and ensure smooth coordination of appointments, diagnostics, and communications across Trusts.

The role requires NHS experience, organisational skills, and proficiency with Word and Excel. It is a temporary 3-month post with a view to permanency, based at Craven Road, Reading.

Qualifications

• NHS experience essential.
• Vocational Level 3 qualification or 2+ years relevant experience.
• Experience using MS Word and Excel.
• Strong organizational and interpersonal skills.

Responsibilities

• Process and log referrals and bookings per policy.
• Schedule appointments and manage capacity efficiently.
• Coordinate diagnostics and ensure results available for consultations.
• Coordinate cross-hospital input for pathways.
• Record clinic attendance outcomes in EPR.
• Handle clinic cancellations and reschedule as targets.
• Use medical transcription system for letters per SOP.
• Liaise with records, clinicians and admin teams to ensure documents available.
• Identify cancer pathway patients and liaise with Cancer Services MDT.

Skills

Plan workload

NHS experience

MS Word and Excel

Organised and reliable

Handling patient complaints

Education

Vocational Level 3 qualification

Tools

Microsoft Office Suite

Job description

NHS Professionals seeks a Patient Pathway Coordinator in Reading to manage the patient journey from referral to discharge within a multi-disciplinary team. You will supervise the PPC team and ensure smooth coordination of appointments, diagnostics, and communications across Trusts.

The role requires NHS experience, organisational skills, and proficiency with Word and Excel. It is a temporary 3-month post with a view to permanency, based at Craven Road, Reading.