Care Pathway Coordinator - UK Insurance Centers

BUPA Care Homes (CFCHomes); Greater London; Vor Ort; GBP 19.000 - 28.000; Teilzeit

Benefits dieser Stelle

Annual leave accrual

Staff canteen/coffee shop

Pension scheme (NEST)

Zusammenfassung

Bupa Cromwell Hospital in London is seeking a Connected Care Pathway Coordinator for the Bank. The role covers admin support for UKI Specialist Centres, ensuring SLAs are met and patient pathways progress smoothly, with a 37.5 hour week and shifts across 9am-6pm.

You will work closely with MI, Clinical and Development Teams to maintain clinics, perform data requests, and enhance KPI reporting while delivering high-quality service to patients.

Qualifikationen

• Provide efficient administration and services to Specialist Centres.
• Be aware of SLAs and report operational issues to managers.
• Support KPI submissions and data requests within the MI team.

Aufgaben

• Lead coordination of UKI Specialist Centres.
• Communicate with patients and ensure next steps are clear.
• Ensure test results are available for consultants and MDT meetings.
• Book patient appointments and inform relevant staff.
• Document and maintain records of clinics and triage appointments.
• Develop processes to improve patient experience when issues arise.
• Document SOPs with CNS and support succession planning.
• Support quarterly KPI submissions and KPI reporting.

Kenntnisse

Coordination

Administration

Data reporting

Communication

Tools

Microsoft Excel

Jobbeschreibung

Bupa Cromwell Hospital in London is seeking a Connected Care Pathway Coordinator for the Bank. The role covers admin support for UKI Specialist Centres, ensuring SLAs are met and patient pathways progress smoothly, with a 37.5 hour week and shifts across 9am-6pm.

You will work closely with MI, Clinical and Development Teams to maintain clinics, perform data requests, and enhance KPI reporting while delivering high-quality service to patients.