Care Pathway Coordinator — Flexible Hours & KPI Focus

Bupa; Greater London; Presencial; GBP 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave accrual

Staff canteen and coffee shop

Discounts on Bupa products

Nest pension scheme

Descripción de la vacante

Bupa Cromwell Hospital in London invites applications for a Connected Care Pathway Coordinator. The role focuses on efficient administration, day-to-day coordination of Specialist Centres, and ensuring SLAs are met to deliver high-quality patient care.

You will support KPI reporting, data requests with MI, and liaise across clinical teams to improve patient pathways. The role is full-time with standard Monday–Friday hours.

Formación

• Experience coordinating UK insurance specialist centres.
• Strong data handling for KPI submissions.
• Knowledge of SLAs and cross-team collaboration.

Responsabilidades

• Coordinate UKI Specialist Centres and liaise with patients on path steps.
• Ensure relevant test results are available for consultants and MDTs.
• Book patient appointments and communicate times to clinicians and patients.
• Support quarterly KPI submissions and monitor KPI targets.
• Be the main contact for day-to-day running of specialist centres.
• Document processes and maintain up-to-date SOPs with the CNS.

Descripción del empleo

Bupa Cromwell Hospital in London invites applications for a Connected Care Pathway Coordinator. The role focuses on efficient administration, day-to-day coordination of Specialist Centres, and ensuring SLAs are met to deliver high-quality patient care.

You will support KPI reporting, data requests with MI, and liaise across clinical teams to improve patient pathways. The role is full-time with standard Monday–Friday hours.