Care Onboarding & Training Coach

Helping Hands Homecare, Inc.; Metchley; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

25 days’ annual leave plus bankhols

Blue Light Card access

Employee Assistance Programme for well

Varied role blending client visits and

Growth pathways within nationwide, an;

Job summary

Helping Hands Homecare, Inc. is seeking a Care and Training Practitioner in Birmingham. You will train and support new carers, drive compliance, and guide onboarding from interview to full integration, while maintaining high standards of care.

The role blends field visits with branch leadership and collaboration, offering growth within a nationwide care provider committed to quality and person-centred care.

Qualifications

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset – calm, kind and ready to lead by example.

Responsibilities

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

Skills

Care experience

Driving licence

Communication skills

Attention to detail

People-first leadership

Job description

Helping Hands Homecare, Inc. is seeking a Care and Training Practitioner in Birmingham. You will train and support new carers, drive compliance, and guide onboarding from interview to full integration, while maintaining high standards of care.

The role blends field visits with branch leadership and collaboration, offering growth within a nationwide care provider committed to quality and person-centred care.