Care & Training Coach for Onboarding & Quality

Helping Hands Homecare, Inc.; Horley; Presencial; GBP 28.000 - 30.000; Tempo integral

Benefícios oferecidos por esta vaga

25 days annual leave

Blue Light Card

Employee Assistance Programme

Resumo da vaga

Helping Hands is seeking a Care and Training Practitioner in Horley to coach new carers from interview to onboarding, ensuring compassionate, person-centred care and strong customer relationships.

You’ll train and mentor staff, assist with compliance and documentation, carry out spot checks, review care plans on visits, and support on-call duties as part of the branch team, with clear opportunities for growth within our nationwide care provider.

Qualificações

• Experience as a Care Assistant and a desire to progress.
• Full, clean UK driving licence and access to a roadworthy vehicle.
• Strong communication skills and supportive approach to working with others.
• Keen eye for detail and ability to maintain compliance and quality standards.
• People-first mindset – calm, kind and ready to lead by example.

Responsabilidades

• Train, mentor and support new carers so they feel confident and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across the care team.
• Visit customers to review care plans and ensure they remain accurate and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

Conhecimentos

Care experience

Communication skills

Leadership potential

Attention to detail

Driving licence

Descrição da vaga

Helping Hands is seeking a Care and Training Practitioner in Horley to coach new carers from interview to onboarding, ensuring compassionate, person-centred care and strong customer relationships.

You’ll train and mentor staff, assist with compliance and documentation, carry out spot checks, review care plans on visits, and support on-call duties as part of the branch team, with clear opportunities for growth within our nationwide care provider.