Care & Training Coach | Onboarding & Quality Lead

Helping Hands Homecare, Inc.; Frimley; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Blue Light Card discounts

Employee Assistance Programme

Varied role

Growth opportunities

Job summary

Helping Hands Homecare, Inc. in Camberley is seeking a Care and Training Practitioner to coach new carers from interview to onboarding, ensuring high-quality, person-centred care and strong customer relationships.

You will train and supervise teams, conduct audits, review care plans during visits, and support on-call duties to maintain branch standards and safety. This role blends field work with team collaboration.

Qualifications

• Experience as a Care Assistant or equivalent role with a desire to progress.
• Full, clean UK driving licence and access to a roadworthy vehicle.
• Strong communication and supportive approach with colleagues.
• Attention to detail and commitment to compliance and quality standards.

Responsibilities

• Train, mentor and support new carers to deliver high-quality care.
• Assist branch with compliance, auditing and documentation.
• Complete spot checks and supervisions to uphold standards.
• Visit customers to review care plans and ensure accuracy and safety.
• Carry out risk assessments with professionalism and clarity.
• Support on-call duties as part of branch rota.

Skills

Care experience

Training ability

Compliance awareness

Communication skills

Education

Full UK driving licence

Job description

Helping Hands Homecare, Inc. in Camberley is seeking a Care and Training Practitioner to coach new carers from interview to onboarding, ensuring high-quality, person-centred care and strong customer relationships.

You will train and supervise teams, conduct audits, review care plans during visits, and support on-call duties to maintain branch standards and safety. This role blends field work with team collaboration.