Care & Training Lead – Onsite Coaching & Compliance

Helping Hands Homecare, Inc.; Lightpill; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Blue Light Card

Wellbeing support

Role variety

Growth opportunities

Job summary

Helping Hands Homecare, Inc. in Stroud is seeking a full-time Care and Training Practitioner to shape exceptional care and support new carers from interview through onboarding. You’ll coach the team and help maintain quality, compliance and strong customer relationships across the branch.

You’ll visit customers, review care plans, and perform risk assessments with a people-first leadership mindset. A full UK driving licence and access to a roadworthy vehicle are essential.

Qualifications

• Experience as a Care Assistant and desire to progress your career.
• Full, clean UK driving licence and access to a roadworthy vehicle.
• Strong communication skills and a supportive approach to working with others.
• Keen eye for detail and ability to maintain compliance and quality.
• People-first mindset with calm, kind leadership by example.

Responsibilities

• Train, mentor and support new carers so they feel confident and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across the care team.
• Visit customers to review care plans, ensuring they remain accurate and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

Skills

Care experience

Driving licence

Communication

Detail oriented

People leadership

Job description

Helping Hands Homecare, Inc. in Stroud is seeking a full-time Care and Training Practitioner to shape exceptional care and support new carers from interview through onboarding. You’ll coach the team and help maintain quality, compliance and strong customer relationships across the branch.

You’ll visit customers, review care plans, and perform risk assessments with a people-first leadership mindset. A full UK driving licence and access to a roadworthy vehicle are essential.