Care Home Sales & Relationship Manager

Barchester Healthcare; Boroughbridge; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive commission

Retail and leisure discounts

Wellbeing support services

Development opportunities

Job summary

Barchester Healthcare is seeking a Customer Relationship Manager to join our prestigious care home team in Boroughbridge, England. You will drive occupancy through proactive sales and marketing, handle enquiries and deliver personalised tours.

You will work with a supportive management team, develop the home’s digital presence, network locally, and contribute to a high-quality resident experience while earning a competitive salary with commission.

Qualifications

• Proven sales and marketing experience, preferably in healthcare.
• Ability to analyse data on Salesforce or similar CRM.
• Self-motivated and target driven.
• Strong interpersonal and professional qualities.
• Proficient with Microsoft Office (Excel/PowerPoint).
• Full UK driving licence.

Responsibilities

• Manage enquiries to improve conversion and occupancy targets.
• Represent home in a friendly and professional manner.
• Talk to potential residents by phone and provide informative tours.
• Engage with residents and relatives to understand needs and requirements.
• Respond to sales enquiries and generate leads.
• Maintain a contacts database and support local marketing activities.

Skills

Sales experience

Marketing experience

CRM data analysis

Interpersonal skills

Self-motivated

Target driven

Driving licence

Tools

Salesforce

Excel

PowerPoint

Job description

Barchester Healthcare is seeking a Customer Relationship Manager to join our prestigious care home team in Boroughbridge, England. You will drive occupancy through proactive sales and marketing, handle enquiries and deliver personalised tours.

You will work with a supportive management team, develop the home’s digital presence, network locally, and contribute to a high-quality resident experience while earning a competitive salary with commission.