Care Home Administration & Operations Coordinator

Curaa Group; St Albans; On-site; GBP 26,000 - 34,000; Full time

Job summary

Curaa is seeking a Home Administrator to support office operations and staffing at our Harpenden home. The role involves organising admin processes, payroll liaison, DBS checks and maintaining staff and resident records.

You will work closely with HR and finance to ensure timely staffing, accurate payroll, and compliant administration while providing a professional, welcoming point of contact for residents, families and visitors.

Qualifications

• Experience in office administration and payroll coordination.
• Ability to manage staff records and DBS checks.
• Proficiency with Microsoft Teams and Microsoft Office.
• Excellent organisational and communication skills.

Responsibilities

• Organise office operations and procedures, manage correspondence and filing systems.
• Approve staff timesheets and coordinate DBS checks and references.
• Collaborate with HR to ensure staffing of the home at all times.
• Ensure accurate payroll liaison with finance and payroll bureaus.
• Maintain staff and resident files including contracts, pre-admission, admission and departure documents.
• Monitor staff training records and annual leave/sickness, etc.
• Assist in occupancy efforts by handling enquiries and show rounds as needed.
• Verify supplier invoices against shifts worked and manage petty cash.
• Perform monthly invoicing in Xero and liaise with finance, payroll and Local Authorities.
• Support internal and external meetings, ensure minutes are kept.
• Deal with queries per policies and book medical appointments for residents.
• Be professional, welcoming to visitors and residents, and handle calls/emails as first contact.
• Proficient with Microsoft Teams and other MS apps.
• Support Managers with other administrative duties.

Skills

Microsoft Teams

Excel

Organization

Communication

Tools

Microsoft Office

Job description

Curaa is seeking a Home Administrator to support office operations and staffing at our Harpenden home. The role involves organising admin processes, payroll liaison, DBS checks and maintaining staff and resident records.

You will work closely with HR and finance to ensure timely staffing, accurate payroll, and compliant administration while providing a professional, welcoming point of contact for residents, families and visitors.