Home Administration - Fh

Curaa Group; St Albans; On-site; GBP 26,000 - 34,000; Full time

Job summary

Curaa is seeking a Home Administrator to support office operations and staffing at our Harpenden home. The role involves organising admin processes, payroll liaison, DBS checks and maintaining staff and resident records.

You will work closely with HR and finance to ensure timely staffing, accurate payroll, and compliant administration while providing a professional, welcoming point of contact for residents, families and visitors.

Qualifications

• Experience in office administration and payroll coordination.
• Ability to manage staff records and DBS checks.
• Proficiency with Microsoft Teams and Microsoft Office.
• Excellent organisational and communication skills.

Responsibilities

• Organise office operations and procedures, manage correspondence and filing systems.
• Approve staff timesheets and coordinate DBS checks and references.
• Collaborate with HR to ensure staffing of the home at all times.
• Ensure accurate payroll liaison with finance and payroll bureaus.
• Maintain staff and resident files including contracts, pre-admission, admission and departure documents.
• Monitor staff training records and annual leave/sickness, etc.
• Assist in occupancy efforts by handling enquiries and show rounds as needed.
• Verify supplier invoices against shifts worked and manage petty cash.
• Perform monthly invoicing in Xero and liaise with finance, payroll and Local Authorities.
• Support internal and external meetings, ensure minutes are kept.
• Deal with queries per policies and book medical appointments for residents.
• Be professional, welcoming to visitors and residents, and handle calls/emails as first contact.
• Proficient with Microsoft Teams and other MS apps.
• Support Managers with other administrative duties.

Skills

Microsoft Teams

Excel

Organization

Communication

Tools

Microsoft Office

Job description

Home Administrator - 4 to 5 days in the Home.

Who are we:

Curaa is a family-run, community-driven care provider with award-winning homes and a compassionate team that provides person-centred care. Having launched in 2019, Curaa has grown its footprint across the South and Southwest of England and plans to continue this journey in the future.

Our commitment to excellence is driven by our core values of respect, integrity, community, and learning.

Respect: At Curaa, we believe in treating everyone with dignity and respect. We value diverse perspectives and foster an inclusive environment where every team member feels valued and heard.

Integrity: Our commitment to ethical practices ensures that we build trust with our residents, partners, and each other. We do what is right, especially when no one is watching.

Community: We support each other and work together to achieve common goals. Our sense of community extends beyond our office walls, as we actively engage with and contribute to the broader society.

Learning: By fostering a culture of learning, we ensure that our team remains innovative and adaptable in a constantly evolving world.

The successful applicant will:

Organise office operations and procedures, control and deal with all correspondence, design and maintain filing systems, review and approve supply requisitions, and assign and monitor various other clerical functions.

Approve staff timesheet/shifts, make DBS checks and procure references for new staff. Also work closely with HR to ensure timely and efficient staffing of the home at all times

Make sure staff get paid accurately by working closely with the finance team and our payroll bureaus

Create and maintain all staff and resident files including contracts, pre-admission, admission and departure documents

Help make sure that the staff training matrix is maintained and record and monitor staff annual leave and sickness etc

Help the resident manager boost and maintain occupancy by following up and monitoring any enquiries for potential new residents as well as doing show arounds if needed

Ensure orders received from suppliers are actually received and correct – also verify any agency invoices against actual shifts worked

Manage petty cash in excel and deposit cheques if required

Carry out various other financial tasks needed to support our Home – this includes maintenance work on Xero including monthly invoicing, liaising closely with the finance team and payroll bureaus on payroll and supplier payments as well as with Local Authorities, the NHS and resident families

Support internal and external meetings, making sure they run smoothly and that minutes are kept.

Deal with any internal and external queries efficiently and in keeping with policies

Book medical appointments for residents and manage staff diaries.

Be professional, welcome and friendly to visitors and residents and through telephone/email as the first contact for all those to reach out to the home and deal with all kinds of enquires.

Be proficient using Microsoft Teams and other Microsoft apps (Word, Excel etc)

Support the Managers with any other administrative duties required

What we are looking for:

This role is an exciting opportunity for a current Administrator/Bookkeeper looking to develop more managerial skills, or an experienced candidate looking for a return-to-work role. Someone who can deliver a high level of support to the management and care teams ensuring that they can provide exceptional care to all our residents. The ideal candidate will possess excelent organization ability, initiative with a can-do attitude and a sharp skillset for day-to-day problem solving skill. Additionally given the critically central role, they also need to have outstanding verbal and preferably good written communication skills.

Requirements

You will need to be:

Able to plan and prioritise workload.

Professional in the presentation of self within the workplace.

Understanding of and committed to equality of opportunity.

Able to demonstrate track record of organisational improvement.

Comfortable working in a target driven environment and willing to step outside comfort zone.

Home Administration - FH Harpenden, HRT, gb