Care Home Admin & Operations Coordinator

Wood Care Group; Huddersfield; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay rates

Excellent training and career dev.

Uniform provided

Free onsite car parking

Wellbeing support

Employee Assistance Program

Discount club membership

Job summary

Wood Care Group is seeking a Care Home Administrator to ensure smooth business operations and support the Management Team with day-to-day processes within a care home setting. The role includes handling telephone duties, governing resident funds, liaising with Head Office, and maintaining staff records.

The successful candidate will be organised, possess strong communication skills, and be committed to safeguarding residents' wellbeing.

Qualifications

• Good communication skills with residents, families and management.
• Care Home experience is desirable but not essential.
• Organised and committed approach.

Responsibilities

• Telephone duties
• General office housekeeping
• Answering incoming calls in a support function
• Supporting with incoming calls for prospective new residents
• Keeping up to date residents’ funds including audits
• Supporting the accounts department
• Maintaining staff personnel files & prospective new staff information
• Ensuring up to date right to work, DBS checks and nurse pin checks are completed
• Ensuring compliance within the home
• Maintain confidentiality and ensure security of all information
• Ensure good communication with management, staff, residents and relatives
• KPI reporting
• Welcoming new starters to the Company
• Attend any required meetings
• Ensure all training is completed to Wood Care Group Standard
• General day to day tasks to assist with the running of the home
• Liaise with Head Office Accounts Team regarding fees, admissions, occupancy
• Reporting any broken equipment through the portal or appropriate channels
• Ensuring staff files are uploaded, stored, and managed correctly for your Team
• Assist management with rota adjustments, clocking in issues and lateness reporting
• Assisting HR with employee information around sickness dates, new starter information, documentation and any other information which may be required
• Any other ad hoc tasks that may arise
• Safeguarding within the home is everyone’s responsibility; ensure all training is up to date and aware of policy and where to report if necessary

Skills

Communication

Organised

Care Home experience

Job description

Wood Care Group is seeking a Care Home Administrator to ensure smooth business operations and support the Management Team with day-to-day processes within a care home setting. The role includes handling telephone duties, governing resident funds, liaising with Head Office, and maintaining staff records.

The successful candidate will be organised, possess strong communication skills, and be committed to safeguarding residents' wellbeing.