Care Home Admin & Operations Coordinator

Hamberley Care Management Limited; Dorking; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Holiday entitlement 4 weeks + BH

Bonus scheme based on quality ratings

Workplace pension

Supportive working environment

Training & career development

Employee Assistance Programme

Retail discounts

On-site parking

Referral bonus (£750)

Job summary

Hamberley Care Management Limited in the United Kingdom is seeking a proactive Business Administrator to support the daily operations of the care home. You will work closely with the Home Manager to ensure efficient administrative systems and compliant processes.

In this role you will handle HR/recruitment tasks, assist with financial activities, report preparation, and respond to residents and families with professionalism and empathy.

Qualifications

• Previous demonstrable experience in an administrative role within a care home or similar setting.
• Excellent written and verbal communication skills.
• Friendly, approachable demeanor with a commitment to customer service.
• Understanding of care home regulations and requirements desirable.
• Empathy and a genuine desire to improve residents' lives.
• Ability to multi-task, work under pressure and take initiative in a fast-paced environment.

Responsibilities

• Undertake all administrative duties to ensure the smooth running of the care home.
• Support the Home Manager by maintaining effective administration, including HR/recruitment tasks and financial activities.
• Assist with preparation of reports and compliance documentation.
• Monitor budgets, process invoices, and manage financial records.
• Handle inquiries from residents, families, and external stakeholders with professionalism and empathy.
• Maintain accurate resident and staff records in line with regulations.

Skills

Communication skills

Customer service orientation

Empathy

Multi-tasking

Initiative

Job description

Hamberley Care Management Limited in the United Kingdom is seeking a proactive Business Administrator to support the daily operations of the care home. You will work closely with the Home Manager to ensure efficient administrative systems and compliant processes.

In this role you will handle HR/recruitment tasks, assist with financial activities, report preparation, and respond to residents and families with professionalism and empathy.