Care Home Administration & HR Coordinator

Barchester; Winchester; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Rewarding Excellence bonus up to £500

Refer a friend up to £500

Retail and leisure discounts

Free access to medical specialists

Counselling and legal services

Tax code review service

Monthly staff lottery

Job summary

Barchester Healthcare Limited is seeking an experienced Administrator to join the home’s management team in Winchester. You will support the General Manager with customer experience, HR, recruitment, payroll, finance and supervise junior administration staff.

You will need strong IT skills, excellent organisation and the ability to communicate professionally, provide direction, and promote a positive image of the home to residents, families and visitors.

Qualifications

• Experience in a customer facing role.
• Involvement in HR administration and recruitment.
• High attention to detail with ability to prioritise.
• Proficient with Microsoft Word, Excel and Outlook.
• CIPD qualification would be beneficial.

Responsibilities

• Promote a warm and welcoming environment for residents, staff and visitors.
• Manage enquiries and showrounds for prospective families and manage the customer database to support performance.
• Drive occupancy and reputation as part of a community engagement team.
• Support resident and family feedback with a focus on customer care.
• Assist with recruitment, new starter checks and inductions.
• Payroll preparation for home based staff.
• Provide HR guidance to employees using available tools.
• Ensure personal files are stored securely.
• Attend meetings and produce accurate notes and minutes.
• Ensure rotas are completed.
• Manage petty cash, safe contents and resident fund accounts.
• Update training, supervisions and appraisals in staff records.
• Guide staff development including Apprenticeships and qualifications.

Skills

Customer facing

Attention to detail

IT skills

Organisation

Education

CIPD qualification

Tools

Word

Excel

Outlook

Job description

Barchester Healthcare Limited is seeking an experienced Administrator to join the home’s management team in Winchester. You will support the General Manager with customer experience, HR, recruitment, payroll, finance and supervise junior administration staff.

You will need strong IT skills, excellent organisation and the ability to communicate professionally, provide direction, and promote a positive image of the home to residents, families and visitors.