Care Home Admin & HR Support Specialist

HealthJobs4U Ltd; Bath; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Bonus for CQC performance

Refer a friend bonus

Discounts for retail & leisure

Access to medical specialists

Counselling services

Tax code review service

Monthly staff lottery

Job summary

Barchester Healthcare is seeking an experienced Administrator to support the General Manager and manage customer experience, HR, recruitment, payroll, and finance tasks within the home. You will supervise junior admin staff, promote a positive image, and help with rotas and records.

The role requires strong IT skills, organisational ability, and the confidence to provide guidance to colleagues in a busy care home environment.

Qualifications

• Experience in a customer facing role.
• Involvement in HR administration and recruitment.
• High level of attention to detail and ability to prioritise.
• Proficient user of Microsoft Word, Excel and Outlook.
• CIPD qualification would be beneficial.

Responsibilities

• Promote a warm and welcoming environment for residents, staff and visitors.
• Manage enquiries and showrounds of the home for prospective families, including managing the customer database to support performance.
• Drive occupancy and reputation of the care home as part of a community engagement team.
• Support resident and family feedback with focus on customer care.
• Assist with recruitment of home staff, completing new starter checks and inductions.
• Payroll preparation for home based staff.
• Provide advice and guidance to employees on queries using HR tools.
• Ensure all personal files are stored securely.
• Attend meetings and produce accurate notes and minutes.
• Ensure all rotas are complete.
• Manage safe contents, petty cash, and resident fund accounts.
• Update training, supervisions, and appraisals on staff records.
• Offer guidance on staff development and qualifications.

Skills

Customer facing experience

HR administration and recruitment

Attention to detail

MS Word/Excel/Outlook

CIPD qualification beneficial

Education

CIPD qualification

Tools

MS Word

Excel

Outlook

Job description

Barchester Healthcare is seeking an experienced Administrator to support the General Manager and manage customer experience, HR, recruitment, payroll, and finance tasks within the home. You will supervise junior admin staff, promote a positive image, and help with rotas and records.

The role requires strong IT skills, organisational ability, and the confidence to provide guidance to colleagues in a busy care home environment.