Care Home Admin & Customer Experience Lead

HealthJobs4U Ltd; Wirral; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Rewarding Excellence bonus

Refer a friend scheme

Retail and leisure discounts

Access to medical specialists

Confidential counselling services

Tax code review service

Monthly staff lottery

Job summary

HealthJobs4U Ltd is looking for an experienced Administrator to support the management team at Barchester Healthcare. This role involves managing customer experience elements, assisting with HR, recruitment, payroll, and ensuring efficient operations within the home.

The ideal candidate will be proficient in Microsoft Office, have strong organisational skills, and be comfortable promoting a positive image of the home.

Rewards include a bonus for excellence, referral incentives, and various discounts at major retailers.

Qualifications

• Experience in a customer facing role.
• Previous involvement in HR administration and recruitment.
• High level of attention to detail and the ability to prioritise.
• Proficient user of Microsoft – specifically Word, Excel and Outlook.

Responsibilities

• Promote a warm and welcoming environment.
• Manage enquiries and showrounds for prospective families.
• Drive the occupancy and reputation of the Care Home.
• Assist with recruitment and payroll preparation.
• Provide advice to employees using HR tools.

Skills

Customer facing role

HR administration

Attention to detail

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

CIPD qualification

Job description

HealthJobs4U Ltd is looking for an experienced Administrator to support the management team at Barchester Healthcare. This role involves managing customer experience elements, assisting with HR, recruitment, payroll, and ensuring efficient operations within the home.

The ideal candidate will be proficient in Microsoft Office, have strong organisational skills, and be comfortable promoting a positive image of the home.

Rewards include a bonus for excellence, referral incentives, and various discounts at major retailers.