Care Coordinator: Lead Local Care & Team Growth
Helping Hands Home Care
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Benefits offered by this job
Job summary
Helping Hands Home Care in Middlesbrough is seeking a dedicated Care Coordinator to keep extraordinary care running smoothly. You’ll work with the Branch Care Manager to support carers, customers and the community, ensuring visits are well-planned and everyone feels supported.
The role requires care sector experience (supervisory preferred), knowledge of CQC/CIW standards, a UK driving licence, and strong communication. The company offers progression, generous leave and wellbeing benefits.
Qualifications
- A Level 3 Diploma in Adult Care or willingness to work towards it.
- Experience in care, ideally supervisory experience.
- Understanding of CQC/CIW regulatory standards and best practice.
- Full UK driving licence and access to your own vehicle.
- Strong communication, decision-making and people-first approach.
Responsibilities
- Support Branch Care Manager to deliver high-quality care in the local area.
- Allocate carers to ensure consistent, excellent support for customers.
- Complete supervisions and observations on time to develop carers.
- Assist with recruitment and onboarding of new carers.
- Review and update care plans to reflect needs and preferences.
- Identify opportunities to grow the branch and engage with the community.
- Champion outstanding customer service in every interaction.
Skills
Education
Job description
Helping Hands Home Care in Middlesbrough is seeking a dedicated Care Coordinator to keep extraordinary care running smoothly. You’ll work with the Branch Care Manager to support carers, customers and the community, ensuring visits are well-planned and everyone feels supported.
The role requires care sector experience (supervisory preferred), knowledge of CQC/CIW standards, a UK driving licence, and strong communication. The company offers progression, generous leave and wellbeing benefits.
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