Care Coordinator: Lead Local Care & Growth

Helping Hands Homecare; Harlow; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Blue Light Card

Employee Assistance Programme

Job summary

Helping Hands Homecare in Harlow is seeking a dedicated Care Coordinator to join our East 3 team. You’ll work closely with the Branch Care Manager to ensure visits are well-planned, carers are supported, and customers receive reliable, compassionate care.

This permanent, full-time role offers a salary of £29,400–£30,000 per year, along with a driver’s licence requirement and opportunities for growth within a nationwide, award-winning provider.

Qualifications

• A Level 3 Diploma in Adult Care is required or willingness to work towards it.
• Experience in the care sector, ideally in a supervisory role.
• Good understanding of CQC/CIW regulatory standards and best practice.
• Full UK driving licence and access to your own vehicle.
• Strong communication skills and confident decision-making with a people-first approach.

Responsibilities

• Support Branch Care Manager to deliver exceptional care across the local area.
• Allocate carers to ensure consistent, high-quality support.
• Conduct supervisions and observations on time to develop carers.
• Assist in recruiting and onboarding new carers for branch capacity.
• Review and update care plans reflecting customer needs and wellbeing.
• Support branch growth and community engagement while maintaining quality service.
• Champion outstanding customer service in every interaction.

Skills

Strong communication

Decision-making

Education

A Level 3 Diploma in Adult Care

Tools

UK driving licence

Job description

Helping Hands Homecare in Harlow is seeking a dedicated Care Coordinator to join our East 3 team. You’ll work closely with the Branch Care Manager to ensure visits are well-planned, carers are supported, and customers receive reliable, compassionate care.

This permanent, full-time role offers a salary of £29,400–£30,000 per year, along with a driver’s licence requirement and opportunities for growth within a nationwide, award-winning provider.