Care Coordinator: Grow Impact with a Supportive Team

Helping Hands Homecare; Tees Valley; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

25 days leave

Blue Light Card

Employee assistance

Qualifications support

Refer-a-friend bonus

Career progression

Inclusive culture

Job summary

Helping Hands Homecare in Middlesbrough is seeking a Care Coordinator to join our East 7 department. You’ll work closely with the Branch Care Manager to plan visits, allocate carers and support customers and carers to maintain exceptional care.

We value a person-first approach, regulatory compliance and clear communication, with progression pathways and benefits including generous leave and wellbeing support.

Qualifications

• A Level 3 Diploma in Adult Care (or willingness to work towards it).
• Experience in the care sector, ideally in a supervisory role.
• Good understanding of CQC/CIW regulatory standards and best practice.
• Full UK driving licence and access to your own vehicle.

Responsibilities

• Support Branch Care Manager to deliver exceptional care across local area.
• Allocate carers effectively to ensure consistent, high-quality support.
• Complete supervisions and observations on time for carers’ development.
• Help recruit and onboard new carers, strengthening capacity and impact.
• Review and update care plans reflecting customer needs and wellbeing.
• Look for opportunities to grow the branch and engage with local community.

Skills

Communication skills

Decision-making

People-first approach

Care sector experience

Supervisory experience

Regulatory standards

Education

A Level 3 Diploma in Adult Care

Job description

Helping Hands Homecare in Middlesbrough is seeking a Care Coordinator to join our East 7 department. You’ll work closely with the Branch Care Manager to plan visits, allocate carers and support customers and carers to maintain exceptional care.

We value a person-first approach, regulatory compliance and clear communication, with progression pathways and benefits including generous leave and wellbeing support.