Care Coordinator - Domiciliary Care & Rostering Lead

Hales Group; Norwich; On-site; GBP 28,000; Full time

Job summary

A reputable care service provider in Norwich is seeking an experienced Care Coordinator to lead care workers and manage service delivery. The role requires excellent communication skills and the ability to organise and support staff. Responsibilities include liaising with service users, preparing reports, and maintaining records. The ideal candidate should have experience in domiciliary care and be expected to achieve a relevant qualification. The position offers a yearly salary of £28,000 plus benefits.

Benefits

31 days of annual leave

Performance-related bonus

Pension and life insurance

Access to discounts and benefits

Career development opportunities

Qualifications

• Experience in domiciliary care preferred.
• Excellent communication skills are a must.
• Driving licence and access to a vehicle required.

Responsibilities

• Plan and allocate Care Workers to Service Users.
• Answer and monitor incoming phone calls.
• Prepare reports as required.
• Ensure proper data input regarding Care Workers.

Skills

Rostering experience in domiciliary care

Able to work as part of a team

Logistics skills

Highly organised

Good communication skills

Knowledge of domiciliary care provision

Education

QCF (NVQ) level 3 in Care/Management or equivalent

Job description

A reputable care service provider in Norwich is seeking an experienced Care Coordinator to lead care workers and manage service delivery. The role requires excellent communication skills and the ability to organise and support staff. Responsibilities include liaising with service users, preparing reports, and maintaining records. The ideal candidate should have experience in domiciliary care and be expected to achieve a relevant qualification. The position offers a yearly salary of £28,000 plus benefits.