Cardiology Diagnostics Scheduler — Patient Care Admin

Southend University Hospital NHS Trust; Southend-on-Sea; In loco; GBP 21.000 - 31.000; Tempo pieno

Descrizione del lavoro

Southend University Hospital NHS Trust is seeking a Cardiology Diagnostic Booking Coordinator for a fixed-term 12-month maternity leave cover. The role involves handling patient enquiries, booking diagnostic appointments, and providing high-standard administrative support within the Cardiology diagnostics service.

The successful candidate will deliver frontline customer care, liaise with patients on complaints and queries, and collaborate with the diagnostics team and physiologists across

Competenze

• Clerical or administrative experience is required.
• Ability to multi task and use word processing software.
• Good communication skills are essential.
• Able to work within a small team and use own initiative.

Mansioni

• Handle patient enquiries and book diagnostic appointments.
• Provide comprehensive administrative support to the diagnostics service.
• Be lead point of contact for patients regarding complaints and queries.
• Support physiologists and the Cardiology diagnostic service within community settings.

Conoscenze

Administrative experience

Good communication

Multitasking

Teamwork

Strumenti

Word processing

Descrizione del lavoro

Southend University Hospital NHS Trust is seeking a Cardiology Diagnostic Booking Coordinator for a fixed-term 12-month maternity leave cover. The role involves handling patient enquiries, booking diagnostic appointments, and providing high-standard administrative support within the Cardiology diagnostics service.

The successful candidate will deliver frontline customer care, liaise with patients on complaints and queries, and collaborate with the diagnostics team and physiologists across