Cardiology Admin Coordinator - Patient Scheduling & Liaison

VerseOne Group; Chelmsford; On-site; GBP 22,000 - 30,000; Part time

Job summary

Mid and South Essex NHS Foundation Trust is seeking a proactive Cardiac Physiology administrator to coordinate clinic bookings and patient pathways, ensuring a seamless service from referral to appointment. You will be a key contact for patients, GPs and clinical teams, delivering high-quality admin support in a fast-paced Cardiology setting.

You will schedule clinics, monitor waiting lists, maintain databases and produce reports to support service performance, with a strong emphasis on

Qualifications

• Experience in customer care environments.
• Receptionist or call centre experience, NHS setting preferred.
• Working knowledge of the Patient Administration System Lorenzo and Tomcat.

Responsibilities

• Book and coordinate outpatient appointments, ensuring clinic capacity is fully utilised.
• Validate waiting lists and patient pathways for timely progression.
• Act as main contact for patients, GPs and healthcare professionals, handling enquiries.
• Monitor clinic administration standards and data quality per Trust policies.
• Support compliance with 18-week RTT, 6-week diagnostic and cancer waiting targets.

Skills

Customer care

Receptionist experience

PAS/PAS system knowledge

Education

GCSE level or equivalent

Basic IT literacy – Word, Excel, Outlook

ECDL

Job description

Mid and South Essex NHS Foundation Trust is seeking a proactive Cardiac Physiology administrator to coordinate clinic bookings and patient pathways, ensuring a seamless service from referral to appointment. You will be a key contact for patients, GPs and clinical teams, delivering high-quality admin support in a fast-paced Cardiology setting.

You will schedule clinics, monitor waiting lists, maintain databases and produce reports to support service performance, with a strong emphasis on