(*) Cardiology Diagnostic Booking Coordinator

Mid and South Essex NHS Foundation Trust; Southend-on-Sea; Sur place; GBP 23 000 - 28 000; Plein temps

Résumé du poste

Mid and South Essex NHS Foundation Trust seeks a Cardiology Diagnostic Booking Coordinator for a fixed-term 12-month maternity cover within the Cardiology diagnostics service. The role may lead to a permanent position depending on future service needs.

You will handle patient enquiries, book diagnostic appointments and provide frontline administrative support with accuracy. The post requires good communication, a flexible and team-orientated approach, and initiative.

Qualifications

• Demonstrable administrative experience
• Good knowledge of Microsoft Word and Excel
• Experience of working in a public sector/NHS
• Experience of hospital systems namely Medway; CED; ICE

Responsabilités

• Deliver comprehensive administrative support to the diagnostics service within the Cardiology service, providing a high standard of front line customer care and a lead point of contact for patients regarding complaints and queries, always displaying empathy and diplomacy.
• Deal with patient enquiries, booking diagnostic appointments and administrative tasks where accuracy is essential.
• Work alongside the diagnostic booking team lead to provide effective and efficient clerical support to the Cardiology diagnostic service and to the physiologists.
• Provide a comprehensive administrative support service to the physiologists working within the community.

Connaissances

Demonstrable administrative experience

Good Knowledge of Microsoft Word and X

Experience of working in a public and/

Experience of hospital systems namely

Formation

5 GCSEs or equivalent

Admin NVQ level

Description du poste

Mid and South Essex NHS Foundation Trust

(**) Cardiology Diagnostic Booking Coordinator

The closing date is 02 November 2026

We are seeking the ideal candidate for a fixed term 12 month maternity leave cover in our CDC team as a Cardiology Diagnostic Booking Coordinator

Potentially this role could lead to a permanent position depending on future service needs.

Do you have the ability to multi task and have word processing and proven clerical/administrative experience? Are you a good communicator able to work within a small team using their own initiative? Then we would like to hear from you.

We are looking for a hard-working, organised individual who displays a positive attitude towards work whose key responsibilities will dealing with patient enquiries, booking diagnostic appointments and administrative tasks where accuracy is essential.

Your role will be to deliver comprehensive administrative support to the diagnostics service within the Cardiology service, providing a high standard of front line customer care and a lead point of contact for patients regarding complaints and queries, always displaying empathy and diplomacy.

Main duties of the job

You will need to demonstrate good communication skills and be able to work independently in a variety of community settings.

You will need a flexible approach and the ability to work as part of a team and to use your own initiative.

You will work alongside the diagnostic booking team lead in providing effective and efficient clerical support to the Cardiology diagnostic service as part of the community diagnostic centres.

You will also provide a comprehensive administrative support service to the physiologists working within the community.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust

Job responsibilities

For full details about this varied and rewarding role, please see attached job description.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires

Qualifications

• Good standard of general education including at least 5 GSCES\O levels or equivalent
• Admin NVQ level

Knowledge

• Demonstrable administrative experience
• Good Knowledge of Microsoft word and Excel
• Experience of working in a public sector/NHS
• Experience of hospital systems namely Medway; CED; ICE

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mid and South Essex NHS Foundation Trust

£25,760 a yearPer Annum (Pro Rata for Part Time)