(*) Cardiology Diagnostic Booking Coordinator

Mid and South Essex NHS Foundation Trust; Basildon; Presencial; GBP 18 000 - 24 000; Tempo integral

Resumo da oferta

VerseOne Group is seeking a dedicated Cardiology Diagnostic Booking Coordinator for a fixed-term 12-month maternity cover in our CDC team in Basildon, UK. You will deliver frontline admin support to the diagnostics service and act as a main contact for patients, handling queries and complaints with empathy and diplomacy.

You will work with the diagnostic booking team lead to provide clerical support for the Cardiology service and assist physiologists in the community.

Responsabilidades

• Dealing with patient enquiries and booking diagnostic appointments.
• Providing administrative support to the Cardiology diagnostic service and clerical tasks for the community.
• Supporting the physiologists in the community with administrative duties.

Descrição da oferta de emprego

We are seeking the ideal candidate for a fixed term 12 month maternity leave cover in our CDC team as a Cardiology Diagnostic Booking Coordinator, Your role will be to deliver comprehensive administrative support to the diagnostics service within the Cardiology service, providing a high standard of front line customer care and a lead point of contact for patients regarding complaints and queries, always displaying empathy and diplomacy., You will work alongside the diagnostic booking team lead in providing effective and efficient clerical support to the Cardiology diagnostic service as part of the community diagnostic centres.

You will also provide a comprehensive administrative support service to the physiologists working within the community.

Do you have the ability to multi task and have word processing and proven clerical/administrative experience? Are you a good communicator able to work within a small team using their own initiative? Then we would like to hear from you.

We are looking for a hard-working, organised individual who displays a positive attitude towards work whose key responsibilities will dealing with patient enquiries, booking diagnostic appointments and administrative tasks where accuracy is essential., You will need to demonstrate good communication skills and be able to work independently in a variety of community settings.

You will need a flexible approach and the ability to work as part of a team and to use your own initiative.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust