Cardiology Appointment Coordinator — Patient Care Focus

East Kent Hospitals University NHS Foundation Trust; South Willesborough; On-site; GBP 21,000 - 26,000; Full time

Job summary

East Kent Hospitals University NHS Foundation Trust is seeking a Cardiology Appointment Booker for the William Harvey Hospital. The role requires excellent communication, IT literacy, and accuracy in a busy booking team. You will contribute to timely patient referrals and provide a confidential, friendly service to patients and clinicians.

Working hours are 37.5 per week, Monday to Friday, 8am–4pm. The role emphasizes teamwork, reliability and the ability to use initiative in a supportive NHS

Qualifications

• A sensitive, caring approach to people.
• Ability to cope with demanding work.
• Ability to meet required trust targets.
• Able to work as part of a team or with own initiative.
• Reliable and good timekeeper.
• Diplomacy and discretion.
• To be numerate.
• Computer literate; to show initiative.
• Demonstrate flexibility to adapt with changing service needs.

Responsibilities

• Book referrals for the Cardiology department within a reasonable timeframe.
• Provide an efficient, confidential and professional service to patients and service providers.

Skills

Empathy and care

Handle demanding work

Meet targets

Teamwork and initiative

Reliable and punctual

Diplomacy and discretion

Numeracy

Computer literacy

Flexible working

Education

GCSE English

GCSE English and Maths

Tools

IT systems familiarity

Job description

East Kent Hospitals University NHS Foundation Trust is seeking a Cardiology Appointment Booker for the William Harvey Hospital. The role requires excellent communication, IT literacy, and accuracy in a busy booking team. You will contribute to timely patient referrals and provide a confidential, friendly service to patients and clinicians.

Working hours are 37.5 per week, Monday to Friday, 8am–4pm. The role emphasizes teamwork, reliability and the ability to use initiative in a supportive NHS