Outpatient Booking Coordinator — Flexible Hours (NHS)

Cambridge University Hospital NHS Foundation Trust; Cambridge; In loco; GBP 23.000 - 28.000; Tempo pieno

Descrizione del lavoro

Cambridge University Hospital NHS Foundation Trust is seeking an Outpatient Appointment Centre Booking Coordinator to join a busy, supportive team. You will handle outpatient bookings, provide a professional administrative service to patients and staff, and contribute to a positive patient experience within the Outpatients' department.

The role offers exposure to NHS admin processes, strong team collaboration, and the potential for flexible start times where possible.

Competenze

• GCSE level or equivalent
• NVQ level 2 in Customer Service/Business Admin/ITQ or equivalent experience
• Typing qualification or equivalent
• Medical Secretary qualification or equivalent

Mansioni

• Deliver and maintain a professional administration service to the Outpatients' department and to all users including patients, relatives and colleagues.
• Manage outpatient appointment bookings and inquiries with accuracy and courtesy.

Conoscenze

Teamwork

Communication

Adaptability

Touch typing

Formazione

GCSE level or equivalent

NVQ Level 2 (Customer Service/Business Admin/ITQ)

Typing qualification

Medical Secretary qualification

Strumenti

MS Outlook

MS Excel

Complex telephony systems

Descrizione del lavoro

Cambridge University Hospital NHS Foundation Trust is seeking an Outpatient Appointment Centre Booking Coordinator to join a busy, supportive team. You will handle outpatient bookings, provide a professional administrative service to patients and staff, and contribute to a positive patient experience within the Outpatients' department.

The role offers exposure to NHS admin processes, strong team collaboration, and the potential for flexible start times where possible.