Cardiac Diagnostics Admin & Reception Officer

Gateshead Health NHS Foundation Trust; Gateshead; Presencial; GBP 20 000 - 24 000; Tempo integral

Resumo da oferta

Gateshead Health NHS Foundation Trust invites applications for an Administration and Clerical Officer in the Cardiac Diagnostics department, based at Queen Elizabeth Hospital. The role is 37.5 hours per week, permanent, and focuses on providing high quality administrative and clerical support to ensure smooth patient journeys.

You will handle reception duties, book and manage appointments, maintain patient records, respond to queries, and contribute to Safecare initiatives within a friendly, NHS

Qualificações

• Good standard of general education (GCSE or equivalent, including Maths and English). Must provide certificates of grades.
• Appropriate and equivalent NVQ level 2 qualification

Responsabilidades

• Provide a competent and efficient reception service and signpost patients.
• Book and manage inpatient and outpatient appointments, using cancelled slots to maximise efficiency.
• Maintain accurate and confidential patient records.
• Handle telephone and face-to-face queries professionally and with empathy.
• Support service development and Safecare initiatives.
• Contribute to delivery of high-quality radiology services within Cardiac Diagnostics.

Conhecimentos

Organisational skills

Communication skills

Telephone manner

Teamwork

Formação académica

GCSE including Maths and English

NVQ Level 2

Ferramentas

Windows

Outlook

Word

Excel

Descrição da oferta de emprego

Gateshead Health NHS Foundation Trust invites applications for an Administration and Clerical Officer in the Cardiac Diagnostics department, based at Queen Elizabeth Hospital. The role is 37.5 hours per week, permanent, and focuses on providing high quality administrative and clerical support to ensure smooth patient journeys.

You will handle reception duties, book and manage appointments, maintain patient records, respond to queries, and contribute to Safecare initiatives within a friendly, NHS