Cardiac Diagnostics Admin & Scheduling Specialist

NHS Jobs; Gateshead; Presencial; GBP 21 000 - 26 000; Tempo integral

Resumo da oferta

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an Administration and Clerical Officer in the Cardiac Diagnostics department to support the safe, efficient delivery of high-quality radiology services and ensure timely patient pathways.

You will handle reception, appointments, information management and general admin, promoting equality and high-quality patient care within a responsive NHS setting.

Qualificações

Responsabilidades

• Provide a competent and efficient reception service.
• Welcome and signpost patients to the appropriate area, ensuring they are correctly booked into the department.
• Arrange and reschedule inpatient and outpatient appointments, making use of cancelled slots to maximise efficiency.
• Respond to patient queries and telephone enquiries professionally, accurately and with empathy.
• Ensure patient notes are correctly managed, handled securely and confidentiality is maintained at all times.
• Manage your workload effectively, prioritising tasks to meet operational deadlines.
• Perform general admin tasks including filing, photocopying, scanning and data entry.
• Support ongoing service development and departmental improvement.
• Contribute to Safecare activities, promoting safe, efficient and convenient patient care.
• Teamwork, Flexibility & Values: Adapt to changing service demands and support colleagues during busy periods.
• Uphold and promote Equality, Diversity and Human Rights in all aspects of the role.

Descrição da oferta de emprego

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an Administration and Clerical Officer in the Cardiac Diagnostics department to support the safe, efficient delivery of high-quality radiology services and ensure timely patient pathways.

You will handle reception, appointments, information management and general admin, promoting equality and high-quality patient care within a responsive NHS setting.