Campus Operations Team Lead – Security & Services

Edge Hill University; Ormskirk; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

35 days leave

Sport & leisure facilities

Staff benefits

EAP counselling

Career development

On-campus environment

LGPS enrolment

Job summary

Edge Hill University is seeking a security operations leader to guide a busy, customer-focused team across security, facilities management and student services. You will oversee CCTV, access control, patrol monitoring and control room activities, responding to incidents and making sound decisions to keep the community safe.

You will plan resources, maintain records, produce clear reports and coach colleagues on procedures and service standards, while demonstrating a proactive, flexible approach

Qualifications

• Experience leading a busy, diverse, customer-focused team in security or similar environment.
• Knowledge of CCTV, access control, patrol monitoring and control room systems.
• Ability to respond to incidents and make sound decisions under pressure.
• Excellent communication, judgement, tact and diplomacy essential.

Responsibilities

• Lead and motivate a team within a busy, diverse environment.
• Respond to incidents and make sound decisions in challenging situations.
• Plan and allocate resources; maintain accurate records.
• Produce clear reports and coach colleagues on procedures and service standards.

Skills

Team leadership

Security operations

Incident response

Communication

Record keeping

Staff coaching

Tools

CCTV

Access control

Patrol monitoring

Control room systems

Job description

Edge Hill University is seeking a security operations leader to guide a busy, customer-focused team across security, facilities management and student services. You will oversee CCTV, access control, patrol monitoring and control room activities, responding to incidents and making sound decisions to keep the community safe.

You will plan resources, maintain records, produce clear reports and coach colleagues on procedures and service standards, while demonstrating a proactive, flexible approach