Campus Security Team Leader - Lead & Develop On-Shift

Liverpool John Moores University; West Kirby; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual leave entitlement

Pension scheme

Induction and development support

Family-friendly policies

Job summary

Liverpool John Moores University (LJMU) is a distinctive, unique institution focused on the Liverpool City Region with a global presence. Our Campus Support Security team keeps the university safe, welcoming and open for all.

This role leads the team on shift, coaching staff, setting expectations and ensuring consistent service quality. You will support the supervisor, be a visible on‑shift leader, and take on responsibility in the supervisor’s absence.

Qualifications

• Background in security or similarly regulated, customer-facing environment.
• Ability to coach and mentor colleagues and have honest conversations when standards slip.
• Full UK driving licence with a maximum of 3 penalty points.
• Willingness to work flexibly due to shift patterns.

Responsibilities

• Lead day-to-day on-shift Campus Support Security operations.
• Coach and develop team to deliver consistently high service standards.
• Set clear expectations and address performance issues fairly and directly.
• Be a visible on-shift presence and lead by example.
• Be accountable for the team’s performance when the supervisor is absent.
• Demonstrate flexibility with shift patterns to respond to business needs.

Skills

Team leadership

Coaching & development

Communication skills

Decision making under pressure

Customer focus

Job description

Liverpool John Moores University (LJMU) is a distinctive, unique institution focused on the Liverpool City Region with a global presence. Our Campus Support Security team keeps the university safe, welcoming and open for all.

This role leads the team on shift, coaching staff, setting expectations and ensuring consistent service quality. You will support the supervisor, be a visible on‑shift leader, and take on responsibility in the supervisor’s absence.