Campus Experience & Security Lead - Welcoming Front-of-House

Get Staffed Online Recruitment Limited; Birmingham; Sur place; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

25 days holiday

Résumé du poste

Get Staffed Online Recruitment Limited is recruiting for a Campus Experience and Security Supervisor in Birmingham. The role blends front‑of‑house duties with security and administrative tasks to create a safe, well‑organised and welcoming campus environment for students, staff and visitors.

You will be a visible contact point, manage access control, sign‑in, passes and deliveries, support emergency procedures and DBS checks where required.

Qualifications

• Experience in front-of-house, reception, security or customer-facing role.
• Calm, approachable manner with the ability to engage a wide range of people.
• Strong written and verbal communication skills.
• Good organisational skills to manage competing priorities.
• Confidence using systems and maintaining accurate records.
• Understanding of health, safety and safeguarding in public settings.
• Sound judgement and ability to work independently within procedures.

Responsabilités

• Act as a key point of contact on campus, providing a professional and inclusive welcome to students, staff, visitors, contractors and industry guests
• Offer clear information and guidance, helping people navigate campus services and facilities
• Maintain a visible front-of-house presence that contributes to a positive and engaging campus environment
• Support the secure opening and closing of buildings in line with agreed procedures
• Monitor and manage access control, ensuring buildings are accessed safely and appropriately
• Manage visitor sign-in processes and issue passes in line with health and safety requirements
• Keep accurate records using visitor, key management and related systems
• Assist with emergency procedures, including evacuations and routine system checks
• Identify and elevate any facilities, safety or security concerns
• Coordinate deliveries, ensuring items are received, logged and distributed appropriately
• Support ID card services, including processing new requests and replacements

Connaissances

Front-of-house experience

Customer-facing

Communication skills

Organisational skills

System literacy

Health and safety awareness

Independent working

Description du poste

Get Staffed Online Recruitment Limited is recruiting for a Campus Experience and Security Supervisor in Birmingham. The role blends front‑of‑house duties with security and administrative tasks to create a safe, well‑organised and welcoming campus environment for students, staff and visitors.

You will be a visible contact point, manage access control, sign‑in, passes and deliveries, support emergency procedures and DBS checks where required.