Campus Security & Support Lead (24/7 Shifts)

Edge Hill University; Scarth Hill; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

35 days annual leave (pro rata)

Sport and leisure facilities discount

Staff benefits scheme with discounts

Employee assistance programme

Career development programmes

On-campus working environment

LGPS enrolment

Job summary

Edge Hill University is seeking a Campus Support Team Leader to oversee one of four shifts in our 24/7 Campus Support service. You will lead Campus Support Assistants, coordinate parking and access control, and ensure resources meet service needs on the Ormskirk campus.

You will act as the initial responder to incidents, perform dynamic risk assessments, liaise with emergency services, maintain accurate records, and support students and staff outside normal hours.

Qualifications

• Experience leading and motivating a team in security, facilities management or student services.
• Knowledge of modern security operations including CCTV, access control and control room systems.
• Able to respond to incidents with sound decision-making in challenging situations and escalate as needed.
• Excellent communication, judgement and diplomacy with the ability to support vulnerable individuals.

Responsibilities

• Lead one of four shifts within the 24/7 Campus Support service.
• Oversee campus patrols, alarms and escalation procedures, and welfare support.
• Coordinate shift handovers, access control and CCTV monitoring; ensure accurate incident records.
• Produce clear incident reports and liaise with emergency services and university teams as required.
• Support staff welfare outside hours and ensure resources are available to meet service needs.

Skills

Leadership

Security operations

CCTV & access control

Incident management

Welfare support

Report writing

Shift planning

Risk assessment

Communication

Outdoor/physical work

Tools

CCTV systems

Access control systems

Control room systems

Job description

Edge Hill University is seeking a Campus Support Team Leader to oversee one of four shifts in our 24/7 Campus Support service. You will lead Campus Support Assistants, coordinate parking and access control, and ensure resources meet service needs on the Ormskirk campus.

You will act as the initial responder to incidents, perform dynamic risk assessments, liaise with emergency services, maintain accurate records, and support students and staff outside normal hours.