Campus Security Team Leader - Calm, Coach & Lead

Liverpool John Moores University; Liverpool; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Generous annual leave

Pension scheme

Induction and development support

Family-friendly policies

Job summary

Liverpool John Moores University (LJMU) seeks an experienced Team Leader to join the Campus Support Security Team within Campus Services. You will lead on shift, coach and develop team members, and ensure high standards of service while remaining accountable for performance and customer safety.

The role requires a full UK driving licence (max 3 penalty points) and flexibility to work various shifts. LJMU offers generous leave, a pension, and development support.

Qualifications

• Experience in security or a similarly regulated, customer facing environment.
• Ability to coach and mentor colleagues and lead by example.
• Excellent communication, sound judgement and resilience under pressure.

Responsibilities

• Provide day to day leadership on shift and set clear expectations.
• Address performance and conduct issues promptly and fairly.
• Take on full responsibility for the shift in the absence of the supervisor.
• Be a visible, trusted presence on shift and support colleagues and customers.

Skills

Team leadership

Coaching & mentoring

Customer facing

Communication skills

Job description

Liverpool John Moores University (LJMU) seeks an experienced Team Leader to join the Campus Support Security Team within Campus Services. You will lead on shift, coach and develop team members, and ensure high standards of service while remaining accountable for performance and customer safety.

The role requires a full UK driving licence (max 3 penalty points) and flexibility to work various shifts. LJMU offers generous leave, a pension, and development support.