Call Centre and Admin Assistant Supervisor

Specsavers; Eltham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pension scheme

Specsavers Perks

WeCare

Headspace subscription

Eyecare discounts

Birthday day off

Enhanced family leave

Sick pay

Job summary

Specsavers Eltham is seeking a Call Centre and Admin Assistant Supervisor to lead a busy administrative function in-store. The role covers optical admin, NHS forms, triaging, handling calls and queries, updating records and appointment management, to provide top-notch service in a busy retail environment.

We offer training and development opportunities, pension enrollment with employer contributions, and a range of staff benefits. Salary up to £30k DOE, full-time 40 hours including weekends.

Qualifications

• Background in admin or call centre work.

Responsibilities

• Handle optical administration including NHS forms and triaging.
• Answer calls and general queries.
• Update and file records.
• Manage appointments.

Skills

Admin or Call Centre background

Job description

Eltham, Specsavers .
Specsavers. A household name and a Highstreet staple. And you could be part of the team.

Eltham, Specsavers .
Specsavers. A household name and a Highstreet staple. And you could be part of the team.
As a Call Centre and Admin Assistant Supervisor at Specsavers, you’ll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store’s success.
Our store
Based in Eltham, London.
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary: Up to £30k DOE
• Working hours: Full time (40hr) including weekend work. ,
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre and Admin Assistant.These include:

• A back ground in admin or working in a call centre.

If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you.