Assistant Manager

Specsavers; Banstead; On-site; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Pension auto-enrolment

Specsavers Perks

Headspace app subscription

Eyecare and hearcare discounts for you

Birthday day off

Enhanced family leave and company sick

Job summary

Specsavers Banstead is seeking an Assistant Manager to lead the store and team, ensuring exceptional customer service and smooth daily operations. You will drive performance, coach staff, and uphold Specsavers standards across eyecare and hearcare services.

The role requires prior optical experience and management exposure, with a focus on customer-first service, organisation, and adaptability in a busy retail environment.

Qualifications

• Experience in managing teams in an Optical/eyecare environment.
• Demonstrated ability to lead by example and deliver customer-first service.
• Strong communication and organisational skills.

Responsibilities

• Lead store operations and manage the team at Specsavers Banstead.
• Drive excellent customer service and store performance.
• Support development and training of staff.

Skills

Team management

Optical experience

Great communicator

Attention to detail

Adaptable

Tools

Customer service software

Job description

As long as you’re ready to lead by example and champion a customer-first mindset, you can make a difference as a Assistant Manager at Specsavers Banstead. Alongside your hard work keeping our store and team running like clockwork, we’ll support you to grow your skills even further than you thought possible. You’ll be at the forefront of bringing better hear and eye care to your community, while progressing your career and supporting others to do the same. In short, this is an opportunity you don’t want to miss.

Our store

Specsavers Banstead is a busy, customer-focused opticians providing a wide range of eye-care and hearing services to the local community. The store offers comprehensive eye examinations, sight tests, contact lens consultations and fittings, as well as dispensing and fitting glasses and sunglasses. The team also provides hearing tests and hearing-care services, alongside advice and support to help customers choose the right products for their individual needs. The store combines professional clinical care with friendly, personalised customer service.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £30,000 - £31,000 dependent on experience
• 38.5 hours
• Benefits
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay
  

What we’re looking for?

We require someone with both previous Optical experience and management exposure within the Optical sector.

• Great communicator
• Experience in managing teams
• Eye for detail
• Be flexible and adaptable
• Passionate people person
• Organised
• Hard worker
  

Find out more