Call Centre & Admin Supervisor: NHS Forms & Appointments Lead

Specsavers; Eltham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pension scheme

Specsavers Perks

WeCare

Headspace subscription

Eyecare discounts

Birthday day off

Enhanced family leave

Sick pay

Job summary

Specsavers Eltham is seeking a Call Centre and Admin Assistant Supervisor to lead a busy administrative function in-store. The role covers optical admin, NHS forms, triaging, handling calls and queries, updating records and appointment management, to provide top-notch service in a busy retail environment.

We offer training and development opportunities, pension enrollment with employer contributions, and a range of staff benefits. Salary up to £30k DOE, full-time 40 hours including weekends.

Qualifications

• Background in admin or call centre work.

Responsibilities

• Handle optical administration including NHS forms and triaging.
• Answer calls and general queries.
• Update and file records.
• Manage appointments.

Skills

Admin or Call Centre background

Job description

Specsavers Eltham is seeking a Call Centre and Admin Assistant Supervisor to lead a busy administrative function in-store. The role covers optical admin, NHS forms, triaging, handling calls and queries, updating records and appointment management, to provide top-notch service in a busy retail environment.

We offer training and development opportunities, pension enrollment with employer contributions, and a range of staff benefits. Salary up to £30k DOE, full-time 40 hours including weekends.