Call Center & Admin Supervisor – Lead & Elevate Service

Specsavers; Eltham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pension scheme

Specsavers Perks

WeCare support

Headspace app

Eyecare discounts

Birthday day off

Enhanced family leave

Job summary

Specsavers Eltham is looking for a Call Centre and Admin Assistant Supervisor to provide organised, proactive support across NHS forms, triaging, calls, and appointment management to back the store’s success.

Based in Eltham, London, you’ll join a dedicated team with full training, pension enrollment, Specsavers Perks, WeCare support, Headspace access, eyecare discounts, and a birthday day off, plus enhanced family leave and sick pay.

Qualifications

• Experience in admin or call centre work.
• Ability to handle NHS forms and triage.
• Strong organisational skills for scheduling and filing.

Responsibilities

• Triage NHS forms and manage general admin tasks.
• Answer calls and respond to routine queries.
• Update and file records and manage store appointment calendar.

Skills

Call center experience

Administrative skills

NHS forms handling

Job description

Specsavers Eltham is looking for a Call Centre and Admin Assistant Supervisor to provide organised, proactive support across NHS forms, triaging, calls, and appointment management to back the store’s success.

Based in Eltham, London, you’ll join a dedicated team with full training, pension enrollment, Specsavers Perks, WeCare support, Headspace access, eyecare discounts, and a birthday day off, plus enhanced family leave and sick pay.