Call Centre and Admin Assistant Supervisor 1

Specsavers; Eltham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pension scheme

Specsavers Perks

WeCare support

Headspace app

Eyecare discounts

Birthday day off

Enhanced family leave

Job summary

Specsavers Eltham is looking for a Call Centre and Admin Assistant Supervisor to provide organised, proactive support across NHS forms, triaging, calls, and appointment management to back the store’s success.

Based in Eltham, London, you’ll join a dedicated team with full training, pension enrollment, Specsavers Perks, WeCare support, Headspace access, eyecare discounts, and a birthday day off, plus enhanced family leave and sick pay.

Qualifications

• Experience in admin or call centre work.
• Ability to handle NHS forms and triage.
• Strong organisational skills for scheduling and filing.

Responsibilities

• Triage NHS forms and manage general admin tasks.
• Answer calls and respond to routine queries.
• Update and file records and manage store appointment calendar.

Skills

Call center experience

Administrative skills

NHS forms handling

Job description

Eltham, Specsavers .

Specsavers. A household name and a Highstreet staple. And you could be part of the team.

As a Call Centre and Admin Assistant Supervisor at Specsavers, you’ll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store’s success.

Our store

Based in Eltham, London.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary: Up to £30k DOE
• Working hours: Full time (40hr) including weekend work. ,
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre and Admin Assistant.These include:

• A back ground in admin or working in a call centre.