Cafe Team Member

NOW Group; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A social enterprise in Belfast is seeking a Food & Beverage Team Member to assist in food preparation at Loaf Cafe. You will ensure high standards of hygiene, provide quality beverages, and deliver exceptional customer service. The ideal candidate will be barista trained, with multitasking abilities and a commitment to helping individuals with learning difficulties. This role offers a chance to support a meaningful mission while working in a vibrant café environment.

Benefits

25 days annual leave plus 12 statutory days

Health Cash Plan

Stakeholder Pension Scheme

Bike to Work Scheme

Wellbeing initiatives

Qualifications

• Previous experience in a busy catering environment (paid or voluntary).
• Knowledge of hygiene and safety practices.

Responsibilities

• Assist with the preparation of food in Loaf Cafe.
• Provide a range of quality beverages.
• Ensure high standards of hygiene across all work stations.
• Follow all food safety regulations.
• Provide excellent customer service.

Skills

Customer service

Food handling

Barista trained

Cash handling

Multitasking

Job description

Job Description

About Us

Loaf Catering is a social enterprise supporting people with learning difficulties and autism into jobs with a future.

Embrace a thrilling new chapter in your career! We are on the lookout for a dynamic Team Member to assist with the preparation of food at Belfast's exciting new spot, Loaf Cafe, nestled in the iconic Ewart Building. In partnership with Deloitte, this isn’t just a job, it’s an opportunity to be at the heart of something extraordinary.

The Role

As a Food & Beverage Team Member you will assist with the preparation of food in Loaf Cafe at the Ewart and work with the team to produce an exciting brand which promotes healthy eating while creating training and employment opportunities for local people with learning difficulties.

1. Provide a range of quality beverages (espresso, cappuccino, latte, etc.)
2. Prepare and serve food orders according to recipes and quality standards.
3. Ensure high standards of hygiene across all work stations and organized workspace, including coffee machines and counters.
4. Follow all food safety regulations (HACCP, allergen control, etc.)
5. Ensure compliance with Food Hygiene and Health & Safety legislation.
6. Ensure cash is handled in line with organisation procedures.
7. Provide excellent customer service in line with Loaf’s Customer Charter.

This job description in not definitive and may be subjective to review as the duties and the responsibilities determine.

What We Offer

• 25 days annual leave plus 12 statutory days (pro-rata)
• Health Cash Plan (on successful completion of probationary period)
• Access to confidential Staff Counseling & Financial Advisory Services
• Stakeholder Pension Scheme (5% employer contribution)
• Bike to Work Scheme
• Holiday purchase scheme
• Wellbeing initiatives

Apply Now

If you’re passionate about food, hospitality, and making a difference in the community, we want to hear from you. Join us in creating exceptional food and opportunities for a brighter future.

About The Company

At the heart of the NOW Group’s mission is its commitment to empowering individuals to gain skills and access meaningful employment. It achieves this through tailored employment academies, which provide participants with industry-specific training and work placements, and through their social enterprise businesses Loaf Catering and Cafes and Loaf Pottery.

One of the best-known contributions from the NOW Group is the JAM (“Just A Minute”) Card® - a tool that allows people with invisible disabilities to discreetly ask for patience in everyday interactions. It’s a very successful initiative with over 182,500 users and 3,000 global organisations regarded as being JAM Card Friendly.

The NOW Group’s impact is driven by innovation, dedication, and an unwavering focus on changing lives for the better.

Company Culture

At NOW Group, our culture is what sets us apart. It’s built on collaboration, compassion, and a shared belief that everyone deserves the opportunity to thrive. Across our integrated team — from Training and Employment to Family Service, JAM Card, Loaf Cafés, Catering and Pottery, Social Groups, and vital support services like HR, Communications, Finance and Compliance — we are united by one purpose: to support people with learning difficulties, neurodiverse conditions, ADHD and autism into sustainable employment.

We don’t just work side by side — we work together. Each department brings its own strengths, but our true power lies in our ability to collaborate across teams. Our participants come from all walks of life, and it’s our culture of teamwork, flexibility, and deep empathy that allows us to meet their varied needs with real impact.

In 2024/2025 alone, our culture of care and commitment helped place nearly 400 people into meaningful, sustainable employment across Ireland and supported 2,168 individuals to achieve 1,824 qualifications. These aren’t just statistics — each number represents a life transformed, a family supported, and a community benefitted.

What truly defines our team is heart. We care deeply — not just about the work, but about the people behind it. Our team members show up every day with passion and purpose, knowing that their efforts are making a lasting difference. They don’t see targets — they see individuals, and the ripple effect that a single opportunity can have.

Desired Criteria

• Knowledge and understanding of the needs of disabled people and a commitment to the equal rights
• Previous experience (paid or voluntary) of working in a busy catering environment.

Required Criteria

• Barista Trained
• Customer service – Friendly and efficient service.
• Food handling – Knowledge of hygiene and safety practices
• Cash handling – Accuracy in transactions and orders.
• Multitasking – Ability to work in a fast-paced environment.

Closing Date Friday 5th December, 2025