Cafe Team Lead: Flexible Hours & Service Excellence

Tesco Retail; Oban; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Development & training

Career progression

Inclusive culture

Job summary

Tesco Cafés in the United Kingdom are seeking a Team Leader to guide daily café operations, deliver great customer experiences, and support the Manager with coaching and development.

You will lead by example, ensure safety and hygiene standards, open and close the café, recognise team members, and seek ways to improve service. Flexible working and training opportunities are offered in a diverse, inclusive workplace.

Qualifications

• Background in hospitality with Team/Shift Leader experience.
• Passion for providing excellent customer service.
• Health & Safety and Food Safety knowledge.

Responsibilities

• Maintain operational and safety standards.
• Ensure food safety and hygiene regulations are met.
• Lead by example with excellent customer service.
• Open and close the café and oversee operations in the Manager's absence.
• Coach and develop team members.
• Promote an inclusive environment.
• Support the Café Manager with coaching and development.
• Seek ways to improve service for customers.

Skills

Customer service

Hospitality experience

Health & Safety knowledge

Communication skills

Team leadership

Job description

Tesco Cafés in the United Kingdom are seeking a Team Leader to guide daily café operations, deliver great customer experiences, and support the Manager with coaching and development.

You will lead by example, ensure safety and hygiene standards, open and close the café, recognise team members, and seek ways to improve service. Flexible working and training opportunities are offered in a diverse, inclusive workplace.