Cafe Team Leader - Flexible Hours, Growth & Service

Tesco Group; Lisburn; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working options

Training & development

Career progression opportunities

Inclusive culture

Job summary

Tesco Cafés in the United Kingdom is seeking a Team Leader to help run daily café operations in a fast-paced, customer-focused environment. You’ll support the Café Manager, coach team members, and drive excellent service and sales.

The role emphasizes health and safety, staff development, and creating an inclusive, welcoming work culture. You’ll be responsible for opening/closing, maintaining standards, and guiding the team to deliver a consistent, high-quality experience.

Qualifications

• Experience in hospitality settings.
• Background in leading teams.
• Ability to coach and develop colleagues.

Responsibilities

• Maintain operational and safety standards.
• Ensure food safety and hygiene compliance.
• Lead by example with customer service.
• Open/close cafe and oversee operations in manager's absence.
• Recognise and celebrate team members for excellent service.
• Learn menu and coach the team to do the same.
• Boost sales by effective staffing.
• Deliver health & safety training for team.
• Support Café Manager with coaching and development.
• Seek ways to improve service for customers.

Skills

Hospitality background

Team Leader experience

Customer service

Communication

Job description

Tesco Cafés in the United Kingdom is seeking a Team Leader to help run daily café operations in a fast-paced, customer-focused environment. You’ll support the Café Manager, coach team members, and drive excellent service and sales.

The role emphasizes health and safety, staff development, and creating an inclusive, welcoming work culture. You’ll be responsible for opening/closing, maintaining standards, and guiding the team to deliver a consistent, high-quality experience.