Cafe Team Leader - Flexible Hours & Growth

Tesco UK; Newry; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible working options

Development and training

Opportunities to progress

Job summary

Tesco Cafés in the United Kingdom is seeking a Team Leader to supervise daily café operations with a friendly, fast-paced environment and a strong focus on customer service.

You will support the Manager, coach team members, train, and ensure health and safety standards, while driving sales and maintaining excellent service. Tesco Cafés offers flexible working options and development opportunities in an inclusive workplace.

Qualifications

• Background in hospitality with Team/Shift Leader experience
• Passion for providing excellent customer service
• Health & Safety and Food Safety knowledge

Responsibilities

• Maintaining operational and safety standards to ensure everything runs smoothly
• Ensuring all food safety and hygiene regulations are met and followed
• Leading by example by providing an excellent experience for customers
• Opening and closing the café and overseeing full operations in the Manager’s absence
• Recognising and celebrating team members for providing excellent service
• Learning our menu inside out and helping our team to do the same
• Boosting sales by making sure everyone’s in the right place at the right time
• Delivering Health & Safety and Food Safety training for team members
• Supporting the Café Manager with colleague coaching and development
• Seeking ways to constantly help improve our service for customers
• Promoting an inclusive environment where colleagues feel respected, valued, and safe

Skills

Team leadership

Customer service

Health & Safety

Food Safety

Communication

Multitasking

Initiative

Job description

Tesco Cafés in the United Kingdom is seeking a Team Leader to supervise daily café operations with a friendly, fast-paced environment and a strong focus on customer service.

You will support the Manager, coach team members, train, and ensure health and safety standards, while driving sales and maintaining excellent service. Tesco Cafés offers flexible working options and development opportunities in an inclusive workplace.