Cafe Team Leader: Flexible Hours & Growth

TESCO UK; St. Neots; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible working

Development & training

Career progression

Inclusive culture

Job summary

Tesco Cafes in the UK are seeking a Team Leader to guide daily café operations with a friendly, fast-paced environment and a passion for customer service. You’ll support the Manager, coach teammates, and help drive business goals while delivering outstanding service.

You’ll lead by example, open/close the cafe, uphold safety standards, train staff, recognize top performers, and look for ways to improve the customer experience.

Qualifications

• A background in hospitality, with Team/Shift Leader experience.
• A passion for providing excellent customer service.
• Health & Safety knowledge.

Responsibilities

• Maintaining operational and safety standards.
• Ensuring all food safety and hygiene regulations are met and followed.
• Leading by example by providing an excellent experience for customers.
• Opening and closing the café and overseeing full operations in the Manager’s absence.
• Recognising and celebrating team members for providing excellent service.
• Learning our menu inside out and helping our team to do the same.
• Boosting sales by ensuring optimal staff coverage.
• Delivering Health & Safety and Food Safety training for team members.
• Supporting the Café Manager with coaching and development.
• Seeking ways to improve our service for customers.
• Promoting an inclusive environment where colleagues feel respected, valued, and safe.

Skills

Hospitality background

Team Leader experience

Customer service

Health & Safety knowledge

Job description

Tesco Cafes in the UK are seeking a Team Leader to guide daily café operations with a friendly, fast-paced environment and a passion for customer service. You’ll support the Manager, coach teammates, and help drive business goals while delivering outstanding service.

You’ll lead by example, open/close the cafe, uphold safety standards, train staff, recognize top performers, and look for ways to improve the customer experience.