Cafe Team Leader - Flexible Hours, Training & Growth

Tesco PLC; St. Neots; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Staff discount

Flexible working

Pension

Life assurance

Wellbeing services

Deals and discounts site

Uniform provided

Holiday entitlement

Job summary

Tesco PLC in the United Kingdom is seeking a Team Leader for one of our cafés. You will drive smooth daily operations, coach team members, and deliver excellent customer service in a fast-paced, friendly environment.

You will open and close the café in the Manager's absence, support training, and help improve service. A background in hospitality and leadership is preferred, with a passion for great store experiences and teamwork.

Qualifications

• A background in hospitality is preferred.
• Experience leading a small team or shift.
• Strong customer service focus and problem-solving skills.
• Good communication with colleagues and managers.
• Able to multitask in a busy environment.
• Proactive, with initiative to improve ways of working.

Responsibilities

• Ensure smooth daily operations and maintain safety standards.
• Deliver excellent customer service and lead by example.
• Open/close café and oversee full operations when Manager is absent.
• Coach and develop team members, recognising good performance.
• Assist with training and onboarding of staff.

Skills

Hospitality

Team leadership

Customer service

Communication

Multitasking

Initiative

Job description

Tesco PLC in the United Kingdom is seeking a Team Leader for one of our cafés. You will drive smooth daily operations, coach team members, and deliver excellent customer service in a fast-paced, friendly environment.

You will open and close the café in the Manager's absence, support training, and help improve service. A background in hospitality and leadership is preferred, with a passion for great store experiences and teamwork.