Cafe Team Leader — Flexible Hours, Growth & Excellence

Tesco Group; St. Neots; Remote; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Flexible working

Training & development

Career progression

Job summary

Tesco Cafés in the United Kingdom is seeking a Team Leader to guide daily café operations with a friendly, fast-paced environment and a focus on outstanding customer service.

You will support the Manager, coach colleagues, and lead by example while ensuring food safety, health & safety, and quality standards are upheld. We offer flexible working, training, and clear progression.

Join a diverse, inclusive team and help deliver great service across our nationwide cafés.

Qualifications

• Background in hospitality with Team/Shift Leader experience.
• Passion for providing excellent customer service.
• Health & Safety knowledge.

Responsibilities

• Maintaining operational and safety standards.
• Ensuring all food safety and hygiene regulations are met and followed.
• Leading by example by providing an excellent experience for customers.
• Opening and closing the café and overseeing full operations in the Manager’s absence.
• Recognising and celebrating team members for providing excellent service.
• Learning our menu inside out and helping our team to do the same.
• Boosting sales by making sure everyone’s in the right place at the right time.
• Delivering Health & Safety and Food Safety training for team members.
• Supporting the Café Manager with colleague coaching and development.
• Seeking ways to constantly help improve our service for customers.
• Promoting an inclusive environment where colleagues feel respected, valued, and safe.

Skills

Team/Shift Leader

Customer service

Hospitality

Communication skills

Multitasking

Initiative

Job description

Tesco Cafés in the United Kingdom is seeking a Team Leader to guide daily café operations with a friendly, fast-paced environment and a focus on outstanding customer service.

You will support the Manager, coach colleagues, and lead by example while ensuring food safety, health & safety, and quality standards are upheld. We offer flexible working, training, and clear progression.

Join a diverse, inclusive team and help deliver great service across our nationwide cafés.