Cafe Manager (Healthcare) - Lead Team & Service Excellence

Compass Group UK & Ireland; Retford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality service company seeks a motivated Costa Coffee Manager for Kings Mill Hospital in Retford, UK. The ideal candidate will oversee daily operations, ensuring exceptional customer experiences by leading a dedicated team. This role demands excellent communication skills, a proactive attitude, and the ability to work under pressure. Benefits include a contributory pension, career development opportunities, digital health access, and discounts on various services. Join us to create a welcoming atmosphere for all visitors.

Benefits

Contributory pension scheme

Career development programs

Digital GP access

Travel discounts

Groceries discounts

Cinema ticket discounts

Cash rewards

Wellness and exercise classes

Qualifications

• Passion for delivering outstanding service and greeting customers with a smile.
• Ability to take initiative and make decisions that benefit customers.
• Demonstrates exceptional timekeeping and reliability.

Responsibilities

• Oversee daily operations to ensure seamless execution of business goals.
• Delegate tasks and ensure team proactivity.
• Act as the main point of contact and decision-maker.
• Complete weekly bookwork and handle necessary duties.

Skills

Outstanding service delivery

Excellent communication skills

Team player

Ability to work under pressure

Timekeeping and reliability

Proactive decision-making

Job description

A leading hospitality service company seeks a motivated Costa Coffee Manager for Kings Mill Hospital in Retford, UK. The ideal candidate will oversee daily operations, ensuring exceptional customer experiences by leading a dedicated team. This role demands excellent communication skills, a proactive attitude, and the ability to work under pressure. Benefits include a contributory pension, career development opportunities, digital health access, and discounts on various services. Join us to create a welcoming atmosphere for all visitors.