Cafe Manager

OneRetail; Carlisle; On-site; GBP 31,000; Full time

Job summary

A new café concept in Carlisle is seeking a Cafe Manager to lead a team and ensure exceptional customer experiences. Responsibilities include managing daily operations, maintaining high standards of food quality, and inspiring a passionate team. Ideal candidates will have previous café management experience, strong organizational skills, and a commitment to hospitality excellence. This role offers competitive benefits and the chance to shape a unique café environment.

Benefits

Competitive benefits

Career development opportunities

Qualifications

• Experience managing a café or food-led environment.
• Strong organisational skills and a customer-first mindset.
• Passion for hospitality and food excellence.

Responsibilities

• Curate an outstanding customer journey.
• Champion the craft of food and drink.
• Inspire and develop your team to deliver exceptional service.
• Oversee daily operations and compliance.
• Maintain health and safety standards in the café.

Skills

Leadership

Customer service

Organizational skills

Job description

Cafe Manager

Salary: £31,000 per annum

Location: Carlisle

Simple Moments, Made Special

About the Role

As a Cafe Manager, you’ll be the driving force behind this elevated concept. You’ll lead a brand-new team, ensuring every detail—from the “Aroma” of freshly brewed coffee to the presentation of our dishes—delivers on our promise: simple moments, made special.

What You’ll Do

• Curate an outstanding customer journey, making every visit memorable.
• Champion the craft of food and drink, ensuring quality and consistency in every plate and cup.
• Inspire and develop your team to deliver exceptional service with genuine warmth.
• Oversee daily operations, compliance, and financial performance with precision.
• Bring creativity and energy to a brand that’s redefining the in-store café experience.
• Maintain the highest standards of health, safety, and food hygiene, ensuring full compliance with all legal and company requirements.

What We’re Looking For

• A leader with a passion for hospitality and food excellence.
• Experience managing a café or food-led environment.
• Strong organisational skills and a customer-first mindset.
• Ability to create a culture that values quality, care, and connection.

Why Join Us?

This is your chance to be part of a brand-new concept—where innovation meets tradition, and where you can make a real impact. We offer competitive benefits, career development opportunities, and the excitement of shaping something truly special.