Café Customer Assistant — Fast, Five-Star Service

Marks & Spencer Plc; Shoeburyness; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is seeking a cafe assistant for our M&S Café in-store. You will deliver warm, five-star service, handle food and beverage orders efficiently, and use digital tools to process orders quickly.

The role demands calm under pressure and strict attention to food safety standards. Flexibility is required as we approach peak periods; some candidates may be asked to work up to full‑time hours during certain December weeks.

Qualifications

• Fast-paced cafe environment experience helpful.
• Ability to work under pressure while delivering warm service.
• Food safety standards knowledge desired.

Responsibilities

• Prepare and serve food and drinks at the M&S Café.
• Take and fulfil orders quickly using digital tools.
• Keep queues moving and customers satisfied during peak times.
• Support colleagues and maintain a high-performance team.

Skills

Customer service

Teamwork

Digital tools

Job description

Marks & Spencer Plc is seeking a cafe assistant for our M&S Café in-store. You will deliver warm, five-star service, handle food and beverage orders efficiently, and use digital tools to process orders quickly.

The role demands calm under pressure and strict attention to food safety standards. Flexibility is required as we approach peak periods; some candidates may be asked to work up to full‑time hours during certain December weeks.