Cafe Customer Assistant — Fast, Five-Star Service

Marks & Spencer Plc; Carlisle; Presencial; GBP 12.000 - 17.000; A tiempo parcial

Descripción de la vacante

Marks & Spencer Plc in Carlisle operates a busy M&S Café, seeking a hands-on Customer Assistant to provide warm, five‑star service. You will use digital tools to take and fulfil orders quickly, maintain safety standards, and support colleagues during peak periods.

The role requires calm under pressure, brand ambassadorship, and flexibility to work where needed, including busy Christmas weeks. This is a customer‑facing, fast-paced position in-store.

Formación

• Hands-on, high-pressure role requiring calm under pressure and five-star service.
• Digital tools used to take and fulfil orders quickly.
• Maintain impeccable food safety standards.
• Be a brand ambassador with recommendations.
• Flexible, adaptable to where needed with pace.

Responsabilidades

• Deliver fast, accurate food and drink orders in a busy cafe environment.
• Act as a brand ambassador, recommending menu items to customers.
• Maintain high food safety standards and keep the cafe clean and organised.
• Work flexibly, adapting to different duties and peak times.

Conocimientos

Customer service

Food safety awareness

Digital tools proficiency

Descripción del empleo

Marks & Spencer Plc in Carlisle operates a busy M&S Café, seeking a hands-on Customer Assistant to provide warm, five‑star service. You will use digital tools to take and fulfil orders quickly, maintain safety standards, and support colleagues during peak periods.

The role requires calm under pressure, brand ambassadorship, and flexibility to work where needed, including busy Christmas weeks. This is a customer‑facing, fast-paced position in-store.