Café Customer Assistant — Fast, Five-Star Service

Marks & Spencer Plc; London Colney; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc is hiring for a café role in our store. Join the M&S Café – the heart of our store – a hands-on, high-pressure role where you deliver warm, five-star service, recommend great food and drinks, and help the cafe operate smoothly even at peak times.

You’ll be a brand ambassador, digitally confident to take and fulfil orders quickly, maintain strict food safety standards, work with colleagues, and stay flexible to cover where needed with pace.

Responsibilities

• Be a brand ambassador, delivering warm, five-star service and helping the café operate smoothly, even at peak times.
• Digitally confident to take and fulfil orders quickly, keeping customers moving.
• Maintain impeccable food safety standards while juggling orders and queues.
• Deliver five-star service under pressure with speed and quality.
• Work with colleagues, support a high-performance culture and teamwork.
• Be flexible and adapt quickly, covering where needed with pace.

Job description

Marks & Spencer Plc is hiring for a café role in our store. Join the M&S Café – the heart of our store – a hands-on, high-pressure role where you deliver warm, five-star service, recommend great food and drinks, and help the cafe operate smoothly even at peak times.

You’ll be a brand ambassador, digitally confident to take and fulfil orders quickly, maintain strict food safety standards, work with colleagues, and stay flexible to cover where needed with pace.